![]() ![]() Our tailors have also made all dresses with additional fabric in the seams to allow minor size modifications to be made easily. ![]() Size or Fitting Issues - More than 1inch Disparity and Unfixableīecause of the nature of different materials, a measurement tolerance of 1inch/2.54cm is allowed for both standard size dresses and custom size dresses. If you believe your items were damaged or lost during shipping, customer service team also need photographs showing the damaged package as well as proof of damage or lost documentation from the courier firm in order to process your refund.Ģ. When requesting your refund, please provide customer service team with photographs and detailed textual description clearly showing the problem with the products. Defective, Damaged or Misshipped Products The return request must meet at least one of situations below:ġ. If you are returning dresses,shoes or other accessories, please make sure they are in their original condition - unworn,unwashed, unaltered, undamaged, clean, free of lint,hair or sweat, and without removing the tag.Īfter we get your complaint, our customer service team will work with you to figure out a solution together. Returned Merchandise Must Meet Conditions Described Below Our customer service team will inform you the ship back address after they approved your return request. It would be great if you can take some photographs to show us all the problems. Please note that you don't need to ship the dress back within 3 days. ![]() Once you have any unsatisfactory please feel free to contact our customer service team via email at tell us your order number and the problems you have. So it is very important that you check the item and try it on as soon as possible. We only accept return applications that are within 3 days from the day of your signing for the reception of the parcel according to the courier firm. Contact Us within 3 Days after You Receive the Parcel If you are not satisfied with your purchase and want to get a refund or even return the item, please check the details of the following return policies in case any special conditions applied. We want you to be completely satisfied with your online purchase. Attention please: you should measure it barefoot.If you will wear heels,please state the heels height individually. Standing up straight with barefoot, measure from the top of your head straight down to your feet. ![]() Standing up straight with barefoot, measure from the center of the collarbone (Hollow) straight down to your feet. Usually it is approximately 7 inches below the natural waistline. Standing up straight with barefoot, measure around the fullest part of your hips. Practically, it is usually an inch or so above your belly button. Measure the narrowest part of your torso. You must wear a bra while taking the measurement. Pay attention to that this is NOT your bra size. Measure the fullest part of your chest and around your back. Standing up straight with barefoot, put your arms at your sides and relaxed. Keeping a thumb in the inside of the tape is a practical way. Make sure to keep the measuring tape comfortably loose, like how you want the dress to fit your body. Measurements should be taken in the undergarments you plan to wear under your dress. We strongly recommend having your measurements taken by a professional tailor or seamstress or having someone help you, measuring by yourself will cause inaccurate measurement results and subsequent disappointing issues. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |